The growing
pressure on urban passenger transport systems has increased the demand
for new and innovative solutions to increase its efficiency. One
approach to tackle this challenge has been the slow but steady shift
towards shared mobility services (car-, bike-sharing etc.). Building on
these new modes and the developments in information and communication
technologies, the concept of “Mobility as a Service” (MaaS) has recently
come to light and offers convenient door-to-door transport without the
need to own a private vehicle. The term Mobility as a Service (MaaS)
stands for buying mobility services based on consumer needs instead of
buying the means of mobility. In recent years, various MaaS schemes have
been arisen around the world. The objective of this paper is to review
these newly existing mobility services and develop an index to evaluate
the level of mobility integration for each based on the assumption that
higher level of integration is more appealing to travellers. The review
presented in this paper allows a comparison among the schemes and
provides the background and the key points of MaaS systems that the
research community could use for designing surveys. It also provides
significant insights to transport operators and authorities on the
elements they should take into account to apply an attractive MaaS
scheme that could effectively shift demand away from private vehicles.
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